Senior Account Manager - Axon

Position: Senior Account Manager
Department: Creative Marketing
Location: London, UK (Hybrid Working)

A leading London-based medical communications agency is seeking an experienced Senior Account Manager (SAM) to join their growing Creative Marketing team. This is an exciting opportunity for a talented individual with a strong background in healthcare communications to play a key role in building and shaping a fast-growing creative offering within the agency.

The successful candidate will act as a strategic partner to clients, offering trusted counsel, driving operational delivery, and supporting a range of impactful healthcare communications programmes. They will work closely with senior leadership while also mentoring junior team members, contributing to both client success and team development.

This agency takes a values-led approach to marketing—one that prioritises meaningful client relationships, strategic thinking, and creative innovation. The Creative Marketing team is relatively new, offering a rare opportunity to help define its direction and work across disciplines within the wider business. Candidates who are excited by the idea of shaping a practice and contributing beyond traditional account work will thrive in this role.

Key Responsibilities

• Promote and embed creativity and innovation across all client deliverables

• Demonstrate expertise in core marketing tactics and creative, strategic, and digital processes

• Understand when and how to engage different creative specialists in both tactical and conceptual projects

• Build and maintain strong internal relationships across client services and creative teams

• Draft clear, strategic briefs for creative and tactical work

• Manage budgets effectively and proactively monitor scope and profitability

• Critically assess client needs, offering value-added insight and alternative perspectives

• Maintain strong, responsive client relationships, resolving queries and concerns in a timely manner

• Anticipate project needs, plan ahead, and mitigate potential risks

• Translate brand strategies into effective tactical execution

• Mentor junior colleagues and ensure work meets high quality standards

Candidate Profile

The ideal candidate will be:

• An established Senior Account Manager, or an experienced Account Manager (with a minimum of six months at AM level) ready to step up

• Experienced within a healthcare or pharmaceutical advertising/communications agency

• Passionate about creative marketing and open to building a new practice within a collaborative, forward-thinking team

• Comfortable working on global or European accounts and across departments

• A strategic thinker with strong client-facing skills and operational know-how

Minimum of 3 years’ experience in a healthcare agency setting is required.

Culture & Development

This agency actively encourages team members to contribute beyond their day-to-day role, with opportunities to get involved in diversity & inclusion initiatives, CSR activities, training, and networking events. Ongoing professional development is a priority, with a recommended 37.5 hours of learning annually through training, courses, or events.

Benefits

In addition to a competitive salary, employees enjoy a range of benefits, including:

• 5% employer pension contribution

• Private medical insurance (for individual and family)

• Critical illness and income protection cover

• Travel insurance (for individual and family)

• Annual wellness allowance after three months' service

• Hybrid working model

• 25 days' annual leave (rising with service to 30 days) plus bank holidays

• Life assurance at 4x annual salary

• Paid sabbaticals after five years’ service

This is a fantastic opportunity for a driven, strategic, and creatively minded SAM to make a real impact within a highly respected healthcare communications agency.

To apply or find out more, please get in touch to georgina.elias@meetlifesciences.com