Meet awarded Feefo Platinum Trusted Service Award 2025

Kickstarting the new year with some exciting news – we’re proud to announce that Meet has been awarded the Feefo Platinum Trusted Service Award. 

After winning Gold for three years straight, we’ve been awarded an even higher honour, and we couldn’t be more thrilled that our commitment to providing outstanding services within the Life Sciences industry has been recognized. 

What is Feefo? 

Feefo is a leading customer review platform, offering 100% honest and authentic feedback from verified customers. It helps companies like us acknowledge what we’re doing right and how we could improve, while assuring readers of the quality of our services through other people’s real-life experiences.  

Every year, Feefo’s Trusted Service Awards shed light on businesses that have been recognized for their outstanding service. The winners are decided based on their customer reviews and ratings, and they receive either a Trusted, Gold, Platinum or Exceptional award title.  

How and why do we use it? 

We’re big fans of Feefo for lots of reasons. But arguably the best part is that it hugely helps with our growth as a business. By gathering feedback from real people within the Life Sciences community, we can see what we’re doing well across our global teams – but more importantly, we gain an understanding of how to do better.  

With so many reviews offering insightful feedback, we can make continual improvements in how we work. We can also channel these insights to improve our Learning and Development programs, which is really important to us.  

Ultimately, we love putting the voices of the people we work with at the heart of everything we do.  

Here's to our community  

We want to give a massive thank you to our community, and anyone within the Life Sciences world who has shared feedback on Feefo within the last 12 months and therefore contributed to this big win. You can read them all on Meet’s Feefo page. 

Why we’re so proud to have achieved Platinum  

A Platinum Trusted Service Award is an excellent way to celebrate our six-year partnership with Feefo. After two years of consecutive Gold Awards, we’re beyond happy to hold a Platinum badge next to our name. 

We always strive to perform to the best of our abilities, delivering exceptional services to those in the Life Sciences community. And along with our 4.8/5-star rating, we now have a stamp that lets our people know we always go above and beyond. 

How Meet and Feefo contribute to the planet  

Feefo have taken on a sustainable approach that turns feedback into forests. Known as Treefo, planting projects are funded for every review a business collects.  

We signed up in November 2023 and have been planting 50 trees per month through this program. That means that currently, 650 trees have since been planted – and it's all thanks to our community! 

So, to all the brilliant people we’ve worked with, and everyone who’s taken the time to write us a review, we thank you. 

Hannah Haigh, our CEO, had a few words to say about Meet’s achievement:  

"Winning the Feefo Platinum Trusted Service Award is an incredible milestone for Meet and one we're all extremely proud of. This recognition isn't just about the badge itself - it's a reflection of our global teams' dedication to the services we provide and the trust the Life Sciences community places in us every day. 

The feedback we receive through Feefo drives us to innovate and evolve, guiding our strategies to meet the talent needs of the Life Sciences industry. Through these insights, we celebrate our success and, more importantly, identify new opportunities to grow and improve, ensuring we deliver exceptional service. This award fuels our passion to go above and beyond, ensuring we remain at the forefront of the industry. Thank you to everyone in our community who shared their feedback and made this award possible! 

As someone who sees firsthand the passion and commitment of our employees every day, this achievement highlights the meaningful impact we have within our industry. Thank you to our global teams for their dedication and hard work." 

Congratulating Meet on winning this year’s award, Tony Wheble, CEO at Feefo, said:

"During these economically challenging times, it's inspiring to see companies like Meet consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don't just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence.” 

 If you’re looking for a new role within the Life Sciences Industry or have role to fill within your organization, contact us today.